Labs: Innovation Design Lab

Innovation design double-diamond

The double-diamond from the British Design Council is the defacto way Design Thinking is represented through divergence (expand) and convergence (focus).


Move from uncertainty to aligned direction

The Innovation Design Lab combines our most essential frameworks into an immersive experience that moves participants from uncertainty to aligned direction through collective discovery, problem-solving, and adaptive invention.

It's how many organizations are introduced to Human-Centered Innovation Design for the first time.


00 Introduction
Watch innovation design in action

The Action Futures Framework activates decision rehearsal for leadership teams through cooperative game mechanics that reveal organizational value, confidence, alignment, and impact, while navigating uncertain futures.

Set-up
Measure
Yield
Predict
Build
Evauate


Workflows, pains-and-gains, ideal connected journeys

Workflows, pains-and-gains, and ideal journeys are collaboratively defined by rotating teams every 10-15 mins.


Ground in reality

We begin by codifying workflows that capture tacit human behaviors and nuances, identifying pains and unmet gains in them, then envisioning the ideal connected journey.

Jobs, problems, hills

Job, Problem, and Hill statements.


These are articulated as Jobs, Problems, and Hills that frame the design outcomes, challenges, and opportunities in human terms, and ground ideation in reality.



Progressive iteration

Concepts become progressively more focused and meaningful each round.


Prototyping through progressive iteration

Concepts are progressively realized into prototypes through rapid iteration and evaluation for Desirability, Viability, and Feasibility, with qualitative and quantitative benchmarks determined by participating customers and data from user research.



Evolving along 3 horizons

Co-evolution is polyrhythmic across three horizons.


From skateboard to car

Finally, we define a Minimum Viable Experience that delivers differentiating value, supported by an evolution roadmap that adapts to market forces, adoption patterns, and technology advancement through telemetry.


Ready for serious play